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Right of Withdrawal

Right of Withdrawal for Consumers

(A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.)

Advising the right of withdrawal

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day

  • on which you or a third party named by you, who is not the carrier, has taken possession of the goods, provided you have ordered one or more goods as part of a uniform order and these are or will be delivered uniformly, or
  • on which you or a third party named by you, who is not the carrier, has taken possession of the last goods, provided you have ordered several goods as part of a single order and these are delivered separately, or
  • on which you or a third party named by you, who is not the carrier, has or has taken possession of the last partial shipment or the last item, provided that you have ordered goods that are delivered in several partial shipments or pieces, or
  • on which you or a third party named by you, who is not the carrier, has or has taken possession of the first goods, provided that you have concluded a contract for the regular delivery of goods over a specified period of time.

In order to exercise your right of withdrawal, you must contact us (relyon plasma GmbH, managing director: Dr. Stefan Nettesheim / Dipl.-Ing.Klaus Forster, Osterhofener Straße 6, 93055 Regensburg / Germany, Germany, telephone number: +49 941 600 98 0, E -Mail address: info@relyon-plasma.com, fax number: +49 941 600 98 100) by means of a clear declaration (e.g. a letter sent by post, e-mail or fax) about your decision to withdraw from this contract, to inform. You can use the attached model withdrawal form for this purpose, but this is not mandatory. You can also electronically fill out and submit the model withdrawal form or another clear declaration on our website https://www.relyon-plasma.com/widerrufsbelehrung/. If you make use of this option, we will immediately send you a confirmation (e.g. by e-mail) that we have received such a cancellation.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.
We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the shipping costs.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

– To

relyon plasma GmbH
Managing Director: Dr. Stefan Nettesheim / Dipl.-Ing. Klaus Forster, Osterhofener Straße 6,
93055 Regensburg / Germany
Phone number: +49 941 600 98 0,
E-Mail: info@relyon-plasma.com,
Fax number: +49 941 600 98 100

– I/we(*) hereby revoke the contract concluded by me/us(*) for the purchase of the following goods/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for paper notification)

– Date

___________
(*) Delete as applicable.

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